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Technical Questions

Cannot generate the Transaction request

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12 Jul 2013 14:35 #11465 by janedm
Replied by janedm on topic Re: Cannot generate the Transaction request
Hello Hellene,

Just to let you know that everything is working now. I received e-mails what to do and all problems are solved. Thank you very much for the support!

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15 Jul 2013 21:19 #11472 by hellene
Replied by hellene on topic Re: Cannot generate the Transaction request
You are welcome, Jane!
Looking forward to working with you!
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08 Aug 2013 04:21 - 08 Aug 2013 04:26 #11549 by juliguli
Replied by juliguli on topic Re: Cannot generate the Transaction request
I am now having the same problem. I am getting the message, "Protection Violation, crypto box not found". I looked through this forum post, I checked my time (it is correct). I have run the marx analyzer. Here is the attached report.

Oh, and my cryptobox does not have the red light on. I have tried all usb ports, also have tried reinstalling, nothing.

screenshots of problem:








Marx report:

File Attachment:

File Name: MA_Report_07Aug13.zip
File Size:29.44 KB
Last edit: 08 Aug 2013 04:26 by juliguli.

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08 Aug 2013 06:19 #11550 by hellene
Replied by hellene on topic Re: Cannot generate the Transaction request
Juli,
Please, send an email to [email protected] with the report asap.
Give as much information as you can.
Did we send you your prize that you won?
Did you update your program? Everything matters!
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