HOW TO INSTALL SOFT MOZART PROGRAM

Just now I checked that I ordered basic package but what i got was not that. I was disappointed by this. If we call also no one is picking up.

Swathi.

Hi Swathi,

I wrote you here: softmozart.com/forum/12-technical-questi...llation-problem.html

Regarding phone call, as is stated on the Soft Mozart website www.softmozart.com/about-us/company-information.html , it is available Mon-Fri 9am-6pm Central Time.
It is best to email at [email protected] and/or [email protected] for any issues because what is written stays written too :) Which is great for both sides. This way we can track requests and be more efficient.

Thank you for your patience and understanding.

Andrea Sandu
President of Soft Mozart PTO

Currently the new issue appeared during the software download: after the download to WINDOWS the file is not having .exe extension.
Here is a very short video about what should be done to avoid this problem: