HOW TO INSTALL SOFT MOZART PROGRAM

Monika2001 wrote: Dear Hellene,

I would like to ask you for the help.

I bought 12months SM subscription in Dec 2011. At that time I have not proceeded with instalation and have not activated nor run the program. My CD package remained sealed until today, when I FINALLY went ahead with installation. Cryptobox has been inserted and time setting on the computer was correct. I was not able to run the program. It seems that my licence has expired despite never beeing activated. Is that possible? I was assumimng my subscription countdown starts from the day of installation.

Thanks for your help.

Hi, Monica, it seems like your computer didn't recognize the USB dongle. When you insert it, you have to wait a little to give some time for driver installation.

Another problem could be the USB port. Sometimes they all don't work as they should. You may insert the key to another port.

As for subscription, the time starts ticking from the shipping day and we give 15 days extra for our customers to install the program.

The good news for you is that you purchased your subscription at the time, when permanent copy was sold for $499 and $150 is credited towards the perpetual copy. You may obtain the perpetual code for $350 or buy another year of subscription for $150 (as you 'locked' with that plan)