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× Technical Questions

Big problem, Installation CDs showing up as blank!

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04 Mar 2012 21:27 #2389 by hellene

arminta7 wrote: Mac version


Did your desktop saw the files?

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04 Mar 2012 21:29 #2390 by hellene
What version of Mac on your Laptop do you have?

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04 Mar 2012 21:36 #2391 by arminta7
I was able to view everything on my desktop yesterday just fine. But both CDs are showing as blank CDs on both my laptop AND my desktop today.

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04 Mar 2012 21:39 #2392 by arminta7
It's not so much an issue of getting stuff installed on my laptop anymore as I was able to transfer the program files over and download the hasp driver myself. I'm more wondering if there's anything I'm missing now that I don't have the CDs.

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04 Mar 2012 21:40 #2393 by hellene

arminta7 wrote: I was able to view everything on my desktop yesterday just fine. But both CDs are showing as blank CDs on both my laptop AND my desktop today.


I think, you have to uninstall Soft Mozart from all of your computers now -and try again.
If your computer saw the files yesterday, they are still there.

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04 Mar 2012 21:44 #2394 by arminta7
I opened up the CDs on a computer with no prior installation of SoftMozart and the CDs are blank. They were somehow erased, I don't know how. If I were to uninstall everything I'm pretty sure I would be out of luck because that's the only way I was able to install the program on my mac after the cds were erased.

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