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× Technical Questions

Big problem, Installation CDs showing up as blank!

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04 Mar 2012 21:27 #2389 by hellene
Replied by hellene on topic Big problem, Installation CDs showing up as blank!

arminta7 wrote: Mac version


Did your desktop saw the files?
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04 Mar 2012 21:29 #2390 by hellene
Replied by hellene on topic Big problem, Installation CDs showing up as blank!
What version of Mac on your Laptop do you have?
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04 Mar 2012 21:36 #2391 by arminta7
Replied by arminta7 on topic Big problem, Installation CDs showing up as blank!
I was able to view everything on my desktop yesterday just fine. But both CDs are showing as blank CDs on both my laptop AND my desktop today.

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04 Mar 2012 21:39 #2392 by arminta7
Replied by arminta7 on topic Big problem, Installation CDs showing up as blank!
It's not so much an issue of getting stuff installed on my laptop anymore as I was able to transfer the program files over and download the hasp driver myself. I'm more wondering if there's anything I'm missing now that I don't have the CDs.

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04 Mar 2012 21:40 #2393 by hellene
Replied by hellene on topic Big problem, Installation CDs showing up as blank!

arminta7 wrote: I was able to view everything on my desktop yesterday just fine. But both CDs are showing as blank CDs on both my laptop AND my desktop today.


I think, you have to uninstall Soft Mozart from all of your computers now -and try again.
If your computer saw the files yesterday, they are still there.
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04 Mar 2012 21:44 #2394 by arminta7
Replied by arminta7 on topic Big problem, Installation CDs showing up as blank!
I opened up the CDs on a computer with no prior installation of SoftMozart and the CDs are blank. They were somehow erased, I don't know how. If I were to uninstall everything I'm pretty sure I would be out of luck because that's the only way I was able to install the program on my mac after the cds were erased.

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