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× Technical Questions

Note Duration Installation Error

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04 Nov 2012 16:15 #6623 by msadrienne
All of the components are working and installed just fine except for Note Duration. These are the error messages that came up during installation:




and below, a popup from McAfee:




What does it mean?


My laptop is running on Windows 7 Professional, 32-bit.


I do have the other Soft Mozart disc that installed all the components with no errors on my other laptop, which is running Windows XP and has no internet connectivity at this time (and no anti-virus software).
Attachments:

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13 Nov 2012 20:11 #6793 by hellene
Adrienne,
I think, anti-virus is acting out.
Did you manage to solve the problem or you still have it?
If yes, please, email to our team at admin at softmozart dot com

Back to the Mozart

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05 Dec 2012 05:27 #7102 by msadrienne
Hellene ~ Just wanted to let you know that I replaced my anti-virus program with Avast! and all is well. Thank you so much!

It's great to have all seven components on both machines now. :)

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06 Dec 2012 12:01 #7121 by Mandabplus3
I also switched to Avast for the same reasons and have had no problems with either infections or the games since. I must say Avast is very user friendly. Glad I changed! Happy to hear you have it all working now!

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