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Our Graduation Recital 2020 is officially ended. (16 Jun 2020)

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× Technical Questions

error running gentle piano , all other games work fine .

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10 Dec 2019 03:25 #35257 by bella
hi
i hope somebody can help me here , we are logged out of gentle piano and kids are so frustrated they cannot practice their christmas pieces .
I had problem with my computer and had to reformat it . When i reinstalled soft mozart i found all the games work only gentle piano gives me error message . I will attach the error message . i did removed softmozart and reinstall it , now i am wondering if there is an updated version and i am still using an old one ??
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10 Dec 2019 10:30 #35259 by hellene

bella wrote: hi
i hope somebody can help me here , we are logged out of gentle piano and kids are so frustrated they cannot practice their christmas pieces .
I had problem with my computer and had to reformat it . When i reinstalled soft mozart i found all the games work only gentle piano gives me error message . I will attach the error message . i did removed softmozart and reinstall it , now i am wondering if there is an updated version and i am still using an old one ??


Sorry to hear that, VIV!
Here is the latest on Windows sowl.co/RAMeC
and Mac sowl.co/oKBTL


Let me know!

Back to the Mozart

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11 Dec 2019 01:44 #35276 by bella
thank you so much Hellene !! it worked , I was using apparently an older version of the software saved to the computer . when I downloaded the version you sent me it worked fine , thank you .

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