Hello. I have edited your message, taking out your personal details from the public eye. I have sent a copy to Hellene who organises the renewals, I am sure she will sort it all out for you. Here on the forum we have a private messaging system you can use you will find it at the top right of your screen. The tab says " private messages"
Your renewal will be easy to load via email, personal message through the forum or Skype. So no problems there